The New RMA page
You can quickly enter a new RMA through this screen.
On this manual page you'll get acquainted with all available RMA fields.
Unlike the other screens - except for Settings - this screen has a no top part with a sortable / searchable grid. Once a new RMA has been entered, the All RMAs page will be loaded automatically.
Agents (if they are not of the "restricted" type) and Customers (if configured) can also access this page, to enter new RMAs.
Public RMA tracking links (URLs) are available to provide to end-users / equipment owners.